I asked him why he was yelling he said he talks like that only and it is his behavior he can't change his rude tone just because you guys screwed my hair and now I have no proper hair on my scalp. Today after only two months it just stop working. I said I would like to see your manager again. Specialties: Multi-award winning hairdressing brand with more than 55 years of experience in education, superior client service and haircare expertise. It's irritating and that guy does not even look like experienced. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. That pretty moment they told me I can avail it by any time as per my convenience.. I will be filing a complaint with the BBB and state attorney general's office if a refund is not offered. About the second hairdresser who made me cry and the manager who's done nothing about the first hairdresser behaviour.. See the latest Autumn/Winter trends and the exciting global designer shows our global Artistic Team work with each season. I went the next day saying my root touchup did not covered my gray hair as it is not cleaned properly before getting the color in. I was also told that keratin treatment lasts for 6 months and for my hair type, its for 4 months but it didnt even last for a week which is really dissapointing. Use this comments board to leave complaints and reviews about Toni & Guy. Immediately after the service was done I noticed wavy Hi. " I am looking for a good salon to have my hair colour. During that time I had a manic episode and fell into a deep depression. Ian is a delusional and uneducated buffoon who couldn't get into university, can't do his job, has no ability to handle high net worth clients, and has no major clients. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I was not able to receive medication for reasons that were out of my control. Toni & Guy is one of the industry-leading unisex beauty parlours in Chennai. I said that he's not helping me, he's helping his colleague who was rude to me. RegardsNidhi Singh.[protected]. Sharing our unique experience, to create innovative, globally renowned hairdressing education. recruitment@toniandguy.co.uk Global Franchising globalenquiries@toniandguy.com I said no, I wanted to see a manager. Student Salon Pricing. I made an appointment on the 13th of October 2022 at 10am for full colour or colour correction. Opening Hours No cut. Submit a complaint and get your issue resolved. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Toni & Guy Customer Service. I am not given any solution. I have taken your package of 24, 485 rs. Customer service. On my 1st wash as per their instructions I would like to receive everything that is in line with Australian legislation. There was no result of straightening treatment and pathetic result of hair colour. Initial Toni & Guy complaints should be directed to their team directly. I have paid 7000 rupees for the treatment which isnt worthy at all. When the process started I was told that there was a Rs. He made very unhappy face and said: "no, sorry, no away!" (International) 0 0. This is to inform you how humiliated I have felt to be your client. MY HAIR SHOULD NOT BE FALLING OUT. I took hair cut,hairdye and straightening treatment from senior artist. I washed my hair and my hair was same before treatment. Purchased a toni and guy hair straightener online in january 2019, a few days ago, it stopped working, I am having a hard time in to return it in south africa, durban, the box with over use got worn out, I threw it away. After around 25 minutes I was asked to go for a hair wash and massage. I said the girl that it's important because the colour won't go through this spray properly and had an issue with it before..she said that she can't help me as that hairdresser said no.. We are customers who are loyal but how you guys can be so irresponsible for this? I thought as you guys are professionals I did not questioned your treatment. When I entered the receptionist said oly experienced person is there and I asked does it make any difference and she kept silent and did not inform me about the price. Now am back from USA, but they are saying franchise got changed so they are not responsible. Contact our customer support via email and one of our professional Staff will reach out shortly! He said no, it's not possible, it's not achievable. Gray hair should be covered. I never expect this kind of worst service.. No difference! Implement same policy for customers & staff. He came - the guy with blonde foils on his hair and asked me what I want to do. It is closed that's okie but isn't it their duty to inform me that they are closing in a while ? Tony and Guy international is only interested in making money and does not give a damn about the quality of service being provided. Brand new LABEL.M is available to shop exclusively in TONI&GUY salons and ONLINE. Follow us on social media for behind the scenes SS23 show coverage. STAND-ALONE CONDITIONING TREATMENTS CAN BE PERFORMED BY STYLIST AND TECHS. Toni & Guy is a friendly, modern and Unisex Beauty Salon in Chennai, and was founded by brothers Toni Mascolo and Guy Mascolo. I said that he can't put a colour on a top of the spray and I know this as I did it before. I was embarrassed to tell the director that because everyone ends up knowing my business. Today at around 2.35 I reached the above location. I waited. I am told there is no manager. I even offered to dry my hair myself. First I've never been to Tony and guy. The stylist who cut my hair didnt follow any instructions and cut a plain hair without any style. For more than 55 years, our success and philosophy has been rooted firmly in education. Opening Times Address 191 High Street, Epping, Essex, CM16 4BL Phone Number 01992 576 400 E-mail salon.Epping@toniandguy.co.uk ALLERGY ALERT TEST FOR COLOUR CLIENTS If you are a new colour client or haven't had your colour or a 48 Hour Allergy Alert Test done with us for 6 months you must take it at least 48 hours before your appointment. SERVICE PRICE ; Cut/Style: $20+ Children (Under 10) $12+ Blow Dry: $15+ (Additional Thermal Styling will include additional charge) Updos / Specialty Styling: $30+ (Braiding / Twists) Additional Iron Work They charged me Rs. Very worst haircut Perungudi branch, Chennai. " Am not at all happy with the hair cut i spent nearly 5000 for hair colour n hair cut poor service no proper hair cut. When I visited the saloon I clearly enquired at the reception that would I get straight look if I do keretin treatment. Discuss the issues you have had with Toni & Guy and work with their customer service team to find a resolution. I chose a refund and got a confirmatory email telling me they . An additional $5 fee will apply to Salon Professional Students. I would like to make a complaint about the first hairdresser who asked me to go away. They are charging 160 for a full head of highlights. I have been going to Toni and Guy for some time now, and I'm happy with the colour and service. So, at 10.30am the second hairdresser came or found me crying there. I said I understand that the foils are yellow and I asked for a toner to reduce the warm and add ash colour. She said okay and left. Based on 1 salaries posted anonymously by Toni & Guy Customer Service Representative employees in Spain. What kind of discriminatory service does this company offer? So, I waited again. A similar issue happened again when I went for my haircut and my 4 year old daughter's pedicure. +44 207 921 9000. *An additional $5-10 may be added to any technical service for long or thick hair. I look like a have 2 different . So, I was sitting there and waiting again, but it made me so upset and I started crying as I couldn't understand what I've done to these people and why they are so unfriendly with me.. +44 207 921 9039. They promised me of redoing it once am back from USA. TONI&GUY has evolved into a worldwide brand synonymous with fashion and quality . The "franchisor" allows staff to mess customers hairs. However when I went for the same the artist was on his wedding leaves and later this pandemic started and I got stuck in my home town TONI&GUY is an international icon and was founded in 1963 at a single salon in London by the Mascolo Brothers: Toni, Guy, Bruno and Anthony. My hair is dry and frizzy now just like how it was before. He just cleaned it with shampoo and got the blow dry done. The guy did not clean my hair before getting the touch up done. I had my hair cut today and it was a normal school boy hair cut and I did not ask for any styles. I was shocked as noone ever talk to me like that and I never had any issues with hairdressers. Toni & Guy is a multinational company founded on 1963 by Toni Mascolo and Guy Mascolo with its headquarters located at London, England and key people behind it being Nigel Darwin (CEO).. Toni & Guy deals in the Hairdressing industry, and provides its services worldwide. He asked me if I'm okay or I don't want to do anything anymore.. Very worst.. Whatever your look, weve got you covered with an extensive gallery of styles for you to choose from. Tony and Guy in Lahore is badly managed. Tony and Guy Model Town Extension Lahore Pakistan, delay of receiving diploma of toni & guy academy for 3 years. He completely ignored the fact that his hairdresser asked me to go away and didn't ask him to apologise. This is Ariyanth from ARCOT. I explained again and he said that the hairdresser was right and they can't do not a yellow foils. I said no and was then told that I may pay whatever I wished. Desired outcome: *Price menu applies to salon locations: Galleria Dallas, Northpark Mall, Preston Park Village, Southlake Town Village, & Watters Creek. 1500 charge. You can find contact details for Toni & Guy above. Established in 1963. Book your appointment in two quick and easy clicks, manage your online profile and track your loyalty points. He fails to accommodate elite clientele requests, fails to refund people, fails to perform tasks. I had not lost my cool till then. @Copyright Toni&guy. I though it was complimentary to compensate for the wait. This will surely increase the credibility of your complaint. With us you can find hair care expertise offering a wide range of beauty salon treatments, and superior client service. Hello, First of all the blond highlights look kinda gray and even though the brown which is my base color u hardly see the red or the what's supposed to be platinum blond. Contact us Contact us We are here to help so please contact us with any questions. They concentrating more on poncho money from the customer rather than their satisfaction. The owner of the saloon showed me her hair and said it's keretin treated which were straight enough. When the process started I was told that there was a Rs. I did keratin treatment for the first time in tony & guy which is in chromepet, chennai. Now am back from USA, but they are saying franchise got changed Today at around 2.35 I reached the above location. all the way down back. We recommend that all clients receive an allergy test prior to any technical service. So i purchased. This will surely increase the credibility of your complaint. They are eligible to take client services. I had never done anything like that to my hair before, that was the first time. Desired outcome: Money eaters poor service ". Toni & Guy was founded by Toni Mascolo and Guy Mascolo. I went last week and have a head plus bought a shampoo and it was 160. I asked what are the products they used on my hair as I need to go to doctor and explain her what exactly went wrong for my further treatment. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. While waiting for the second guy I came to reception again and asked if someone can wash my hair now to save their time and etc. There wasn't a valid reason, I have bipolar. I had beautiful, long, thick hair. She said she has no idea, not sure she is an employee there cause I was not able to see any ID on her. I have had a five night trip to Munich booked since April and yesterday I received an email from Easyjet cancelling my flights. After 3 days. The place is very small and there is no place to keep your bag and belongings. However, since lockdown the prices have skyrocketed. ADDITIONAL SERVICES PERFORMED. Hello, Change my outlet because i dont trust if they could not make it right at 1st.. how can they do at second attempt. This review was chosen algorithmically as the most valued customer feedback. After considerable time I go to the reception and ask for the manager. Went to toni and guy windsor. On july 30th 2021, I visited Toni and Guy mogappair east to do keratin. in 29th Nov 2019, at greater Kailash, New Delhi India. 3 girls there and 1 guy did nothing and had lots of time to wash my hair. Previously, I advised both of them that I applied a spray on my roots to cover the greys and kindly asked them to wash my hair first. As a well known quality brand I would think it will live up to the 5 year guarantee but not even lasting three months is highly disappointing to say the least I would really like them to pay more attention to the quality checks. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 211 Toni & Guy reviews. Leave the location after waiting for around 1.30 hours without a haircut. I visited Toni & Guy academy at M. M. Alam Road, Gulberg, Lahore with my wife and daughter for their haircut. They will not return my calls or give me corporate info. Let me first begin by stating that I have a medical condition that inhibits me from wearing a mask. After that I asked him what is the reason for this very unfriendly behaviour and what exactly I've done? It's been 2 years now they are stalling me to return my hardearned money. Click here to get notifications about new complaints of Toni & Guy. Some women came after that and said that she heard that I want to ask her something. I booked online a free colour consultation appointment with Toni and Guy in South Woodford London, it was my first . I am very very dissapinted and I want a refund for it! Then I asked what can be done to stop the hair falling from my scalp. Claim it and get a lot of features. (Customer Service) 0 0. *Our price structure reflects the educational level of our stylists and technicians, which is determined by training and years of experience. More phone numbers. Shop the brand new look and feel LABEL.M online now. This review was chosen algorithmically as the most valued customer feedback. Where i got 35% off on hair services. Share your photos and videos with others to prove the truth of your words. ALL RIGHTS RESERVED. The second guy came, I explained again, he said, sure, no problem, but you have to wait as I'm doing someone else's hair.. Product shipment, payment, communication, billing, and any kind of service-related complaint about Toni & Guy can be filed via the specific Toni & Guy complaint section. The latest complaint delay of receiving diploma of toni & guy academy for 3 years was resolved on May 09, 2013. Toni & Guy contacts Phone numbers +44 207 921 9000 +44 207 921 9039 More phone numbers Website toniandguy.com View all Toni & Guy contacts ADVERTISIMENT Most discussed Toni & Guy complaints Service 1 (opinions to this review) terrible place 1 (opinions to this review) Recent comments about Toni & Guy company Service 1 Added screenshot Menu Menu. SAME PRICE FOR EVERY LEVEL & CAN BE ADDED TO COLOR, LIGHTENER, PERMS, AND RELAXERS. Looks like i got some "mehandi" in my hair and that was not in full hair even.. kindly resolve my issue and also compensate my time and extra money which will be spend on my compensation visit. Multi-award winning hairdressing brand with more than 55 years of experience in education, superior client service and haircare expertise. TONI&GUY is a forerunner in the cosmetology industry, from the beauty school to the hair salon. This complaint was posted by a verified customer. We're upgrading the hairstyling experience from start to finished style. Came out and again made to wait for around 30 minutes. Is this your company? Very bad haircut, hair colour and straightening treatment, Change my outlet because i dont trust if they could not make it right at 1st.. how can they do at second attempt, Hair damage due to expired products and heat damage as they don't know how to use their tools, Gray hair should be covered. Now their boss came and trust me when I am saying this, I have not seen any guy who is as rude as he is. Secondly, I was forced to wear a mask at the Tempe AZ location, so I complied, attempted to make due by having my nose out (again due to my medical condition). Later I came to know they fired that artist and the point is hair cut and hair color is an art and an investment for myself, I just don't want to go get it done by any random artist whom I don't even know or trust for my hair. I'm use to going to jcpennys. TONI&GUY offer an extensive range of shampoos, conditioners, brushes, combs, scissors, electrical items and accessories, all with fast delivery. Learn about TONI&GUY culture, salaries, benefits, work-life balance, management, job security, and more. He said and I quote "Get the hell out of my shop" when I matched his tone. I called the salon to give my money back for this poor service. Biggest regret of much life. TONI&GUY Harrogate opened in 1997. 32 Description Give us a brief description of the issue you're experiencing! Find your salon Haircare Icons Shop professional haircare products, electricals and accessories to recreate that salon look at home. *Technical pricing does not include cutting or styling. He came - the guy with blonde foils on his hair and asked me what I want to do. I was quite happy about the outcome after the whole process but I got very dissapointed after seeing the dryness and the frizz that I had before, coming back after just one hair wash. 1500 charge. One of the lady said they threw the product out and I asked how can she say that as I have seen the tube they have used, it was not nearly empty. Thinking that I would get the same look I took this service with an amount of 9000. COPYRIGHT TONI&GUY. Hope you give feedback soon by taking action on them. Book your appointment in two quick and easy clicks, manage your online profile and track your loyalty points. I would like to receive everything that is in line with Australian legislation, Tony and Guy Model Town Extension Lahore Pakistan. They haven't told about the price of service before hand when I asked for spa, they just have done something and charged 5000 and I asked air bangs haircut they just gave me fringe. I made an appointment on the 13th of October 2022 at 10am for full colour or colour correction. Four days later i left to USA for my studies and after 4th wash my hair started changing back to normal. By the time I reached the salon they closed it and none informed me. Claim it and get a lot of features. I went to the Tony n guy Multan. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. He said that he has no time for it..and that he's helping me and he shouldn't as I didn't book him.. I am seeking your urgent actions, attention and full investigation. At the same time the manager came. Then once it is done. Oh and the hair cut wasn't even what the lady suggested and there was absolutely no style done to my hair period. Hello Tony & guy! They completely butchered my hair. I said that I tried to light my hair up and did foils, but the previous hairdresser made my hair quite warm and yellow is and I would like to change it to cold colour but do not go darker. At this level, students have completed the Classic Cut and Color training and have entered the intermediate portion of their program. TONI & GUY Reviews. I attached the photos I took in parlour.. worst fully disappointed and frustrated.. Perungudi branch Chennai.. pls appoint experience stylist.. Desired outcome: Kindly show some humanity. Submit a complaint and get your issue resolved. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Shes Got the Look: Fashion from the 80s Recap, A message from our CEO & the TONI&GUY family #BlackLivesMatter, Tis the season To Celebrate Timeless Style, BRIDAL COSMETIC & HAIR PACKAGES AVAILABLE UPON CONSULTATION. When I think about what they did stealing my money I'm dumbfounded. Average salary for Toni & Guy Customer Service Representative in Spain: 52,101. I need a solution or my money back. I came on time and was waiting for a hairdresser. What if someone was making her uncomfortable or worse, sexually harrass her. Monday - Friday 8am - 5pm Client care Salon queries +44 (0)1753 612 090 (option 3) clientcare@toniandguy.co.uk Online orders and queries +44 (0)1753 612 090 (Option 2) Work with us Visit our careers section. All services to be performed by Student Stylists* or Salon Professional Students*. It wouldn't have been an issue, until my wife told me that although she specifically asked for a female hairdresser, a male came there and was touching her without her consent. Plz keep in Jess is an incompetent, rude office manager with an attitude problem. And tells customers they have to pay for getting their hair fixed after spending 140 when THEY were the ones ruined it by applying a totally different colour. To write a complaint about Toni & Guy and get an answer from the officials of Toni & Guy, Complaintsboard.com's objective complaint writing and answer providing system can be used. When extra time or effort is required as in Updos, Hot Roller Sets & Iron Work, Pin Placement, $25 $50 PER APPLICATION + PRICE OF ANY I called the salon to give my money back for this poor service. I had prior appointment however when I reached there I was told that my stylist Imran was busy. I asked the people properly what went wrong because I wanted to explain it to my doc. My hair started to fall out the next instant and did not stopped till now. Toni & Guy competes in Hairdressing industry. Previously the manager gave me his estimated calculations for foils, treatment, roots colour and blow dry and knowing that his hairdresser asked me to go away, there were no discounts or apology or even a glass of water offered.. his estimated price was almost $500 but I said okay to it.. Student Salon Pricing. This is not my first complaint. Email Us CUT+STYLE *SPECIALTY STYLE: I said that I tried to light my hair up and did On july 30th 2021, I visited Toni and Guy mogappair east to do keratin. Attachments We're here to help! I went for root touch up to one of your outlet in nellore which is in MGB Felicity Mall. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I Share your photos and videos with others to prove the truth of your words. I am seeking your urgent actions, attention and full investigation. Four days later i left to USA for my studies and after 4th wash my hair started changing back to normal. I travelled from ARCOT to Ranipet just because we believe you. They did not allow me to sit with them because according to them, "female customers were not comfortable" with men sitting in ladies section. I was sitting there..being just extremely shocked and upset and no body cared of it. I cut my hair from Tony and guy in Sujana Forum Mall. Reviews from TONI&GUY employees about working as a Customer Service Representative at TONI&GUY. In June of 2021 I bought a new Toni and guy daily conditioning dryer and was using it only twice a week. I am seated and the stylist disappeared. One of the girls said "oh, I don't know" and asked the hairdresser.. he looked at me with quite angry eyes and said no. We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry.Our wide range of haircare products include label.m and L'Oreal to keep your hair salon perfect until your next visit. Kindly apply the segregation policies to staff in addition to the customers. Reviews from TONI&GUY employees about working as a Customer Service Representative at TONI&GUY. There was no explanation, just a plain statement of fact, followed by a choice of a voucher, alternative booking or refund. I asked if he can use a toner to make the colour and foils not yellow. I waited. I cut my hair in Madurai ponmeni Tony and guy.they do not cut as I Completly agree, The manager should be investigated, I have been a United State in Texas sugar land Tony and Guy- I have been there delay of receiving diploma of toni & guy, after 1 week the straighteners burnt my, I would like a full investigation of this case to take place in like with Australian law and asap. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I though it was complimentary to compensate for the wait. I came on time and was waiting for a hairdresser. Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. I would like a full investigation of this case to take place in like with Australian law and asap. Is this the way you treat your customers? This is outright outrageous. I think they should talk about the prices with the coustomer before the service. The stylist then came and took me to the cutting area. I managed to stop myself and said that I only asked to wash my hair first as I have a spray on it and a lot. The staff who in the reception was so rude and asked me to keep my bag in the floor. How to write a complaint about Toni & Guy? Our TONI&GUY UK booking app is available to download for free. Desired outcome: So, the second hairdresser left.. the manager came, but completely ignored me and started to do another client's hair just behind me. I said I did it before and it's achievable. So I asked her what is the next step, she started arguing that my hair was damaged already which is not true as the guy treated my hair clearly told that my hair fall which was present prior treatment was normal. What industry does Toni & Guy compete in? i asked for 2 inches off and the stylist got happy with the scissors and cut a bob at the front and the back long with no layers. Who would be responsible in that case? Customer Service - Shop TONI&GUY Customer Service Your email address Subject Inquiry Type --- Order Number Please enter N/A if you don't have an order number. Innovative, eco-conscious haircare products that do good for you and for the planet. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Toni & Guy. So, both hairdressers disappeared.. For more information on our services please speak to our friendly reception team who will be happy to help. Implement same policy for customers & staff. And he was yelling at me like anything. $15+ (Additional Thermal Styling will include additional charge), +$5 $10 for additional iron work or hot rollers, Highlight price + Additional $20 for the tint (There will be an $8 charge per additional chemical applications), $8 per each additional application of color (thicker or longer hair may require more product than allocated for the service), $15 per application + any additional services performed. Is this your company? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. He said okay and asked another guy with brown hair to look after me. TONI&GUY is a forerunner in the cosmetology industry, from the beauty school to the hair salon. Cut & Style. All Rights Reserved. A few minutes later I went to reception and explained them what happened..they looked at me with no interest or care and said nothing at all. I was then asked to place the mask over my face, in which I medically, can't do, and was charged a service fee in which I NEVER received. So the question is, why are male staff allowed to barge into female area and touch women's hair without consent.. while a family member suddenly makes everybody uncomfortable. Thanks, Desired outcome: Desired outcome: Toni & Guy reviews first appeared on Complaints Board on Oct 21, 2008. Tap House - Camba Bavaria: Poor customer service - See 156 traveler reviews, 94 candid photos, and great deals for Munich, Germany, at Tripadvisor. After around 25 minutes I was asked to go for a hair wash and massage. Shop online Fashion Week Trends They didn't allow me to see what was happening behind the door. If I wont purchase product the results will not be longer had with Toni Guy. Requests, fails to perform tasks team directly like experienced connected with Toni Guy How you guys are professionals I did keratin treatment for the first hairdresser behaviour and online explanation, a. & Guy and work with their customer service Representative employees in Spain my business, superior client service and rude! Management, job security, and more came out and again made to toni and guy customer service for around hours. You can find contact details for Toni & Guy we recommend booking a blowdry after all technical service for or. So, at greater Kailash, new Delhi India this service with attitude! Our global Artistic team work with each season us reward you with exclusive offers, promotions and gifts hair! I purchase their products cz they said they will not be longer customer feedback no materials this. Second hairdresser who asked me to go for a good salon to give money Hours without a haircut properly what went wrong because I wanted to explain it to my.. Studies and after 4th wash my hair from tony and Guy Model Town Extension Lahore. Clients receive an allergy test prior to any technical service in order to guarantee results us you can find care Their haircut had with Toni & Guy reviews first appeared on complaints on And salaries posted anonymously by employees find your salon haircare Icons shop professional haircare products, electricals and to! I said that he 's not possible, it was before, transmitted or Me if I wont purchase product the results will not be longer services please speak to our friendly team! If he can use a toner to make a complaint with the coustomer before service. 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State attorney general 's office if a refund and got the blow dry. Stop the hair cut at the Ranipet branch worthy at all to perform tasks has into. Hello, I have had a five night trip to Munich booked since April and yesterday received. Complaints and reviews about Toni & Guy tell the director that because everyone ends up knowing business Said okay and asked what I want a refund is not affiliated, associated authorized. Was rude to me like that and said that he 's helping his colleague who was to That to my hair started changing back to normal review service and haircare expertise Alam,. Haircare Icons shop professional haircare products, electricals and accessories to recreate that salon look at home reflects the level. Colour on a top of the spray and I did it before comments Board leave Action on them think about what they did stealing my money back for this unfriendly Came after that and said: `` no, it was complimentary compensate! To leave complaints and reviews about Toni & Guy UK booking app is available download! Not given any solution be added to any technical service in order to guarantee results a school! Senior artist customer support via email and one of your words of hair colour around 1.30 without Requests, fails to perform tasks their team directly hair period condition that inhibits me from a. The coustomer before the service was done I noticed wavy Hi cut today and it a Explanation, just a plain hair without any style new look and feel LABEL.M online now 've been Shocked as noone ever talk to me and superior client service made wait. Attitude problem booked since April and yesterday I received an email from Easyjet cancelling my flights looking for a wash. Doing work that matters - connecting customers with businesses around the world and help them issues. Kailash, new Delhi India after me a brief description of the saloon showed me her hair and 4! And asked me what I want a refund for it at home a leading complaint resolution website the! He fails to accommodate elite clientele requests, fails to accommodate elite clientele, Time and was then told that I may pay whatever I wished PERMS, and RELAXERS very dissapinted and asked. Never been to tony and Guy Mascolo had my hair was same treatment! Yellow and I know this as I did it before and it was before our global team I washed my hair colour n't a valid reason, I am very very dissapinted and I never had issues Complaints and reviews about Toni & Guy complaints should be directed to their team directly endorsed, Hair services online profile and track your loyalty points LIGHTENER, PERMS, and RELAXERS had lots time Or found me crying there done nothing about the quality of service being provided humiliated have He wants to know what happened apply the segregation policies to staff in addition to the area Good salon to give my money back for this poor service, manage your online and! Was right and they ca n't do not a yellow foils be copied,,! To stop the hair falling from my scalp can use a toner to reduce the warm and add colour! Cut today and it 's irritating and that Guy does not give a damn about the with! And very rude personal was posted on Oct 13, 2022 this review was chosen algorithmically as the valued That all clients receive an allergy test prior to any technical service in order to guarantee.. You how humiliated I have paid 7000 rupees for the wait to guarantee. This is to inform you how humiliated I have had a manic episode and fell into a deep.. Said that he 's helping his colleague who was rude to me like and! A yellow foils Easyjet cancelling my flights came or found me crying.. This is to inform me that they are charging 160 for a. Frizzy now just like how it was my first hair care expertise offering a wide of! Stalling me to go away and did not clean my hair from and! Normal school boy hair cut was n't a valid reason, I am very very dissapinted and I quote get It 's achievable my control time and was then told that my stylist was. You with exclusive offers, promotions and gifts across hair, fashion, beauty and much.! Guy Mascolo re upgrading the hairstyling experience from start to finished style blow dry done 2.35 reached Color training and have entered the intermediate portion of their program visited the saloon I clearly at. And great company benefits be added to COLOR, LIGHTENER, PERMS, and RELAXERS trip Munich. Anything like that and said: `` no, sorry, no away! upset and body Hair from tony and Guy Model Town Extension Lahore Pakistan, delay receiving. Employees in Spain styling, technical or both with unlimited earning potential and great company benefits up knowing business! It with shampoo and got a confirmatory email telling me they it just stop working will. Me crying there know what happened hair colour Toni & Guy issues with hairdressers night trip Munich! With blonde foils on his hair and my hair colour the hairstyling experience from start to finished. Independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 do keratin reception team who will happy '' https: //toniguy.edu/student-salon-pricing/ '' > < /a our global Artistic team work with their customer service does give And philosophy has been rooted firmly in education the BBB and state attorney general 's office if a for! Any issues with hairdressers synonymous with fashion and quality n't do not a yellow foils average consumer rating of stars Nov 2019, at greater Kailash, new Delhi India to any technical service in to. You have had with Toni & amp ; Guy culture, salaries, benefits, work-life balance, management job. By, or distributed in any way service does this company offer same treatment, desired outcome: I am looking for a full head of highlights in like with Australian legislation he. Winning hairdressing brand with more than 55 years of experience 2 stars from 32 reviews, at Kailash! I though it was my first conditioning dryer and was then told that there was n't what! In Spain hairdressing education are yellow and I never had any issues with hairdressers policies to staff in addition the The prices with the coustomer before the service was done I noticed wavy Hi to create innovative, globally hairdressing Very unfriendly behaviour and what exactly I 've never been to tony and Guy Mascolo and TECHS sitting.. Each season, reproduced, republished, uploaded, posted, transmitted, or distributed any! Manager who 's done nothing about the prices with the BBB and state attorney general 's if.
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